We want your countertops to remain as beautiful as the day they were installed. We hope these tips for countertop care will help you maintain them, good as new, for a long time.


 Everyday care

Wipe the surface of the product using a smooth cloth or sponge with soapy water or some neutral detergent and then dry it completely

Contamination on solid surface would be wiped out before dried

In case of using hard water, water stain might be remained, so please wipe out the moist using a smooth cloth completely.

Solid surface with integrated drainboard

General contaminations

If coffee, tea, juice, or vinegar is spilled, wipe it using a smooth cloth or sponge with some neutral detergent, clean the surface with warm water a few times, and then dry it.

If oily product is spilled, wipe it using a smooth cloth with ammoniac cleaner, clean the surface of your countertop with warm water a few times, and then dry it.

Stubborn Stains and Minor Scratches

Dark colors in countertop surfaces and particularly dark colors that have been finished to a gloss, like anything else, will potentially show signs of use, such as scratches and soap residue, more readily than light colored solid surface materials. Therefore, a gloss finish generally requires additional maintenance and care to retain its original luster. Different cleaning techniques are required to remove stubborn stains and minor scratches depending on the type of finish and color as detailed in the following instructions (Note: please contact your certified fabricator/installer if you are uncertain which type of finish is applied to your solid surfaces). DO NOT attempt to repair deep scratches, chips or burns, contact Brothers for a repair evaluation.

Preventing Damage

Minor damage that may accidentally occur is most often repairable by Brothers

However, be sure to follow these guidelines to prevent damage to your solid surface countertop:

  • HEAT: solid surface have excellent heat resistant properties compared to other countertop materials. However, placing hot pans, as well as some heat generating appliances such as electric grills or deep-fryers, can damage the surface. Always use a hot pad or a trivet with rubber feet to protect your solid surface countertop. Avoid subjecting your countertop to extreme hot temperatures.
  • CHEMICALS: Avoid exposing solid surfaces to strong chemicals such as paint removers, acetone, and oven cleaners. Surfaces exposed to these chemicals should be promptly flushed with water; contact may cause spots that may require extensive repairs. Remove nail polish with a non-acetone-based nail polish remover and flush with water.
  • SCRATCHES: Never cut or chop directly on a solid surface, always use a cutting/chopping board.
  • FRACTURES: Avoid standing on countertops or dropping heavy objects on the surface.


More caution is needed for the products with intense colors, dark colors,  or high surface gloss as they can show scratches more easily than light colored products and matte finishes.

Metallic materials such as the blade of a knife, which is harder materials than solid surface countertops, can cause scratches on the product’s surface, please always use a cutting board to cut things.

For deep scratches or burns on the surface, please consult with repair centers.



Solid wood butcherblock countertops and cutting boards are made to last, but will require some routine care to keep their good looks for years to come.


You can use a spatula to scrape away any dirt or food that is stuck to the countertop. Oil finished butcherblock and cutting boards should be cleaned with a soft, damp cloth with a mild detergent. Do not use harsh, abrasive cleaners. You will then wipe down with a clean, damp cloth to remove detergent and soil residue. Avoid excessive moisture when cleaning. You can sanitize your wood butcherblock countertops and cutting boards after cleaning by spritzing with a solution of 1 teaspoon bleach per quart of water and allowing to air dry. Follow by using a clean damp cloth to remove the traces of disinfectant.

For deeper cleaning and deodorizing, you can generously sprinkle coarse salt onto the butcherblock and wood cutting board surface. Cut a lemon in half, and use the lemon to scour the surface with the salt. Squeeze slightly as you go, releasing the lemon juice into the salt. Allow to sit for about 5 minutes, then use a spatula or bench scraper to clean off the residue. Follow with wiping the surface with a clean damp cloth.


Using your butcherblock or wood cutting board may result in knife marks, or other scratches over time. You can lightly sand your wood tops, being sure to apply even pressure and move with the direction of the wood grain.

Your butcherblock and wood cutting boards will require routine re-applying your oil finish. The oil penetrates the wood, and protects against overdrying, shrinking, and cracking. Use mineral oil; do NOT use vegetable based or other food based oils as they will become rancid. Gently warm the mineral oil, and apply liberally with a soft cloth, following the direction of the grain. Allow the excess mineral oil to soak for at least 4 hours (overnight is best) and then wipe away any excess oil with a clean cloth. You can also apply a natural beeswax after oiling to help lock in the moisture. Oil should be re-applied about once a month, or as needed to prevent cracking.